According to U.Today, Ledger has issued a new statement regarding the ongoing issue involving unauthorized access to cryptocurrency wallets. The company clarified that it is investigating a limited number of cases where users reported losing access to funds stored in devices using its hardware wallet.
Ledger said the situation involves certain instances of wallet draining—where users were unable to access their crypto holdings—but emphasized that the scope of affected accounts or devices is currently limited. The update does not include new technical details about how the incidents occurred, nor does it reference specific customer names, regions, or timeframes beyond what has been previously reported.
In the statement, Ledger reaffirmed its commitment to security improvements and ongoing cooperation with relevant authorities where applicable. It also noted that standard safety measures, such as PIN protection and device encryption, remain in place for all current wallet versions.
No figures are provided regarding the number of affected users, total value of assets involved, or timeline for resolution. Ledger did not attribute the incidents to a specific product version or software release.
